Monday, April 27, 2009

More Charter Cable trouble

So once again, Charter cable is out. Or rather, all I get is a "One Moment Please" screen. This is starting to happen on a weekly basis now. What is really frustrating is there is no number you can call for support - they only have sales (and I don't see the point in upgrading when I can't get what I am paying (being robbed) for). It really makes me reevaluate why I am paying way too much for cable.
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2 comments:

Umatter2Charter said...

Hello Pete,

My name is Eric Ketzer, and I am I Manager with Charter Communications. I am very sorry to hear your services are out, but we do have a variety of support options available. You can call 1-888-GetCharter, enter your phone number, and then when prompted press 3 for Technical Support. Also, you can go to http://www.charter.com and under the "Support" tab there is an option for "Chat Now" where you can speak to one of our eCare Specialist on-line. If neither of those options are suitable, I would be glad to look into the matter for you, just e-mail me at Umatter2Charter@chartercom.com

I hope this information help, Eric

2:07 PM
Lisa said...

Hey, you have a creepy stalker too!

8:30 AM

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